FAQS

Q: Does the 15% off apply to all delights?

A: Yes, you can enjoy 15% off, on every order, on all Fresh Baguette products, with the exception of catering services.

Q: What drinks are included? 

A: Drip Coffee, Americano, Caramel Macchiato, Cappuccino, Latte, Espresso, Iced Americano, Iced Latte, Hot Chocolate, and Hot Tea.

Q: How many drinks do I get per day?

A: With the Fresh Baguette Club Membership, you can enjoy as many coffees as you like per day, with a maximum of 5 coffees per order. With the Fresh Baguette Club PLUS Membership, you can enjoy 5 coffees per day.

Q: What size drinks are included?

A: Medium or large.

Q: Can I use my Fresh Baguette Club membership for delivery?  

A: Yes, you can order food and coffees at exclusive prices for pickup or delivery through the app. In-store, you can show your subscription on your app.

Q: Can I use my Fresh Baguette Club membership in-store?  

A: Yes, you can! Simply show that you have an active Fresh Baguette Club subscription to our team at the register before payment to enjoy your benefits.

Q: How and when will I be billed? 

A: Your credit card will be processed on your monthly anniversary date.

Q: How do I renew my subscription?  

A: Your subscription will be automatically renewed every month unless canceled. 

Q: How do I cancel my membership? 

A: Go to the app and click on "manage your membership". Click on Cancel my membership.

Q: Can I get a refund if I don't use my subscription for the month? 

A: No, the flat fee of $9.90 or $39.90 applies whether or not you used it.

Q: Can I share my Fresh Baguette Club membership with a friend?

A: The membership is based on individual registration only. It cannot be shared. You are welcome to invite your friend to become a member.